Lake Life Embroidery and More
Lakelifeembroidery.com
At Lake Life Embroidery and More, most of our products are made specifically for you. This includes embroidered, sublimated, printed, engraved, personalized, and other custom-made merchandise.
Because of the custom nature of our products, ALL SALES ARE FINAL. We do not accept returns or exchanges on custom-made or personalized items.
Before submitting your order, please double-check all information, including:
Customers are responsible for the information submitted with their order.
We cannot provide a refund or exchange because an incorrect size was ordered, personalization was entered incorrectly, a customer changed their mind, or the finished product is no longer wanted.
Please review available sizing information before ordering. Sizes and fits can vary between manufacturers, brands, and garment styles.
Because your garment is produced specifically for your order, we cannot exchange a customized garment because it does not fit.
Some custom orders may require design approval before production.
If we provide you with a proof, please carefully review the entire design, including spelling, names, dates, numbers, colors, placement, and other details.
Once you approve a proof, you are approving the design for production.
Lake Life Embroidery and More is not responsible for an error that appeared on a customer-approved proof.
Changes requested after a proof has been approved or production has started may require an additional charge.
We want you to receive the product you ordered.
If Lake Life Embroidery and More makes an error during production, please contact us as soon as possible after receiving your order and include photographs showing the issue.
After reviewing the order, we will determine the appropriate resolution, which may include correcting or replacing the affected item.
If your order arrives damaged, please contact us promptly and provide photographs of both the damaged product and its packaging.
We will review the situation and work with you to determine the appropriate next step.
Lake Life Embroidery and More may occasionally agree to customize merchandise supplied by a customer.
Embroidery, heat pressing, printing, engraving, and other customization processes involve equipment, heat, needles, pressure, and other production processes. Although we take reasonable care with every item, unexpected damage or production problems can occur.
By providing your own merchandise for customization, you acknowledge and accept the risks associated with the customization process.
Unless otherwise agreed in writing, Lake Life Embroidery and More is not responsible for replacing customer-supplied merchandise if an unexpected issue occurs during customization.
Custom orders may enter production shortly after being submitted.
If you need to request a change or cancellation, please contact us immediately. We will make reasonable efforts to accommodate the request, but changes and cancellations are not guaranteed.
Once products or materials have been ordered, artwork or digitizing has been completed, or production has started, the order cannot be canceled or refunded.
If you have questions about a product, size, design, or customization option, please contact us before placing your order.
We are happy to help clarify your options before your custom item enters production.
By placing an order with Lake Life Embroidery and More, you acknowledge and agree that custom-made and personalized merchandise is final sale and cannot be returned or exchanged.
Last Updated: September 3, 2026